Privacy Policy

1. Who we are

NOVUS DIGITAL VENTURES LTD is the data controller responsible for your personal data in connection with this website and our services. We are registered in England & Wales. Our registered office is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. You can contact us at [email protected].

2. Data we collect

We may collect the following categories of personal data:

• Data you provide: When you contact us (e.g. via our contact form or email), we collect your name, email address, and the content of your message.
• Technical data: When you visit our website, we may automatically collect your IP address, device type, browser type and version, and similar technical information necessary for the operation and security of the site.
• Usage data: If we use analytics or similar tools, we may collect information about how you use our website (e.g. pages visited, time spent) in an aggregated or pseudonymised form where possible.

We do not sell your personal data.

3. How we use your data

We use your personal data to:

• Respond to your enquiries and provide the services you request
• Improve our website, services, and user experience
• Prevent abuse, fraud, and security incidents
• Comply with our legal and regulatory obligations

We process your data on the following lawful bases under UK GDPR: where necessary for the performance of a contract with you or to take steps at your request; where we have your consent; where we have a legitimate interest (e.g. improving our website, responding to enquiries) that is not overridden by your rights; and where necessary for compliance with a legal obligation.

4. Cookies

Our website uses cookies and similar technologies where necessary for its operation (essential cookies). We may also use optional analytics cookies to understand how visitors use our site; where we do so, we will use privacy-friendly settings and, where required by law, we will obtain your consent before placing non-essential cookies. You can control or delete cookies via your browser settings.

5. Analytics and third parties

We may use third-party service providers (e.g. for hosting, analytics, or email delivery) who process personal data on our behalf as processors. We choose providers that offer appropriate safeguards and use data only for the purposes we specify. We use analytics in a privacy-friendly manner, minimising identifiable data where possible and complying with applicable data protection law.

6. International transfers

Your data may be processed in the United Kingdom or, where we use services that operate outside the UK or the European Economic Area (EEA), in other countries. Where we transfer data to a country that is not recognised as providing an adequate level of data protection, we will put in place appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) as required by UK law.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected (including to respond to your enquiries and to comply with legal, regulatory, or accounting requirements). When data is no longer needed, we will delete or anonymise it in a secure manner.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we take security seriously, no method of transmission or storage over the internet is completely secure; we cannot guarantee absolute security.

9. Your rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data in certain circumstances
• Restriction — request that we restrict processing in certain circumstances
• Data portability — receive your data in a structured, machine-readable format where applicable
• Object — object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, or if you have questions about our use of your data, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK at ico.org.uk.

10. Children

Our website and services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us at [email protected] and we will take steps to delete it.

11. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or our services. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Where changes are material, we may notify you by email or by a notice on our website. Continued use of our website after such changes constitutes acceptance of the updated policy to the extent permitted by applicable law.